Customer experience management for SMEs in Zim
Good customer experience does not require foreign currency or a loan. Here is what works on the ground in Zimbabwe today:
By Tabani Moyo and Farai Chigora
May. 31, 2026
Stage to the sundowner, the most culturally rich weekend of 2026
A cultural programme so broad and thoughtfully curated that it reads less like a social calendar and more like a statement of intent.
By Valentine Maya
May. 16, 2026
Workers’ Day, the ultimate long weekend events guide
From an intimate theatre experience to a massive open-air festival, there is something for every taste and budget today and through the weekend.
By Valentine Maya
May. 1, 2026
Making public service a seamless affair: Lessons from private sector
Every time I drive into Zimbabwe through one of our land border posts, I am reminded of an important but often overlooked principle in public policy: systems must be predictable.
By Dennis Mambure
Mar. 13, 2026
Mahendere set for 2025 Overcomers Outcry Experience
Mahendere, known for hits such as Makanaka Jesu, Chihembero and Salt of the Earth, continues to command a strong following locally and across the region.
By Style Reporter
Nov. 23, 2025
Qualified and experienced but still incompetent
If qualifications and years of experience were enough, we would hire people based only on what is written on their curriculum vitae.
By Memory Nguwi
Oct. 17, 2025
International Jazz Collective launches cross-cultural residency in Zimbabwe and Zambia
"This project is more than just a musical tour; it's an opportunity to create a shared experience, celebrate our differences and connect through the rhythms of jazz.
By Staff Reporter
Aug. 19, 2025
Customer engagement management and entrepreneurship (Part 2)
Customer experience management enables businesses to provide seamless, individualised interactions tailored to customers’ requirements.
By Farai Chigora and Tabani Moyo
May. 11, 2025
Customer experience: The new battlefield in marketing wars
In the modern-day corporate world, competition among different businesses has intensified, and as a result, the typical promotional marketing approaches are now deemed insufficient.
By Farai Nyasango
Feb. 23, 2025
Dodgy elites’ flashy car hunting spots under fire... looting machine held to account over US$6bn flows
Local News
Jun. 12, 2026
US$20m wedding, the leaked audio and making of captured presidency
Local News
By Trevor Ncube
Jun. 12, 2026
