Customer Journey - The Zimbabwe Independent

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AMH is an independent media house free from political ties or outside influence. We have four newspapers: The Zimbabwe Independent, a business weekly published every Friday, The Standard, a weekly published every Sunday, and Southern and NewsDay, our daily newspapers. Each has an online edition.

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NEWS & CURRENT AFFAIRS

Topic : Customer Journey

Customer at the heart of transformation.

EVERY organisation knows that it has to do right by the customer with each interaction, otherwise it is doomed to fail.

By Nyaradzo Muguti Oct. 21, 2022

Customer at the heart of transformation.

Latest stories

Treasury delays suffocate roads contractors, cripple projects... bankruptcy, lawsuits, asset seizures threaten small firms

Treasury delays suffocate roads contractors, cripple projects... bankruptcy, lawsuits, asset seizures threaten small firms

By Melody Chikono and Freeman Makopa

Oct. 10, 2025

City Council slashes hefty executive salaries

By Tinashe Kairiza

Oct. 10, 2025

Ema drags Harare City Council to court over Lake Chivero pollution

By Tinashe Kairiza

Oct. 10, 2025

Zanu PF conference to endorse Mnangagwa’s extended tenure... party apparatchiks ignore simmering divisions

By Julia Ndlela

Oct. 10, 2025

Another whitewash: Govt keeps commission report under wraps

By Julia Ndlela

Oct. 10, 2025

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