Customer Journey - The Zimbabwe Independent

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AMH is an independent media house free from political ties or outside influence. We have four newspapers: The Zimbabwe Independent, a business weekly published every Friday, The Standard, a weekly published every Sunday, and Southern and NewsDay, our daily newspapers. Each has an online edition.

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NEWS & CURRENT AFFAIRS

Topic : Customer Journey

Customer at the heart of transformation.

EVERY organisation knows that it has to do right by the customer with each interaction, otherwise it is doomed to fail.

By Nyaradzo Muguti Oct. 21, 2022

Customer at the heart of transformation.

Latest stories

Dodgy elites’ flashy car hunting spots under fire... looting machine held to account over US$6bn flows

Dodgy elites’ flashy car hunting spots under fire... looting machine held to account over US$6bn flows

By Concilia Mupezeni

1h ago

Inside an industry under pressure from shocking ZiG policy directive

By Freeman Makopa

53m ago

US$20m wedding, the leaked audio and making of captured presidency

By Trevor Ncube

48m ago

State fires salvos at own companies’ opaque deals

By Mthandazo Nyoni

40m ago

Zimbabwe’s lithium gamble: Leverage, risk and a reordering of the Chinese supply chain

Business Digest

By Alfred Mudarikwa

Jun. 8, 2026

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