Artificial intelligence (AI), is no longer something we only see in science fiction.
It is already being used in many areas, and it is getting more powerful and more useful. New AI tools such as ChatGPT, Google Gemini, and Microsoft Copilot are becoming smarter and faster. These tools can now understand spoken language, translate different languages, and even describe what they see in photos.
This makes them helpful for many everyday tasks. One exciting development is the rise of AI “agents.”
These are tools that don’t just answer questions — they can also take action. For example, they can help book your appointments and organise your emails. In addition, companies such as Microsoft and Google are adding AI features to apps we already use.
These smart features can help write emails, summarise meetings, and even analyse data. In Zimbabwe, these technologies bring both challenges and opportunities. On one hand, AI can help us solve problems in areas such as healthcare, farming, and education.
For instance, a farmer in Gokwe can use an AI-powered chatbot to get advice on plant diseases, or a small business owner in Bulawayo can use AI to write letters in clear, professional English. On the other hand, these changes mean we must keep learning. People with digital skills and access to smartphones will be in a better position to benefit.
That is why training and access to affordable internet must be a priority. There are other important tech developments that are worth watching. Apple is working on new AI features for the iPhone, which may soon be able to run smart tools without needing the internet.
In many African countries, including Zimbabwe, there is growing investment in digital infrastructure. We are seeing more innovation in mobile banking and technology startups offering services in transport, agriculture, and health. At the same time, concerns about data privacy are rising. New laws in the European Union and parts of Africa are forcing companies to protect users’ data and ask for permission before collecting it.
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Zimbabwe may soon need to update its own data protection rules. Globally, we are also seeing major changes in the tech world. The rollout of 5G networks is continuing, offering faster internet and better mobile connections.
This will help businesses, schools, and hospitals connect and share information more easily. As more people work from home, new tools for remote work — such as video conferencing apps and project management platforms — are being used to improve communication and teamwork. In the automotive industry, electric vehicles are becoming more common.
They are better for the environment and some cities are already building more charging stations to support EV drivers. AI is also making a difference in healthcare. Doctors are using AI to help examine X-rays and other scans, allowing for faster and more accurate diagnoses. Businesses are also using AI-powered chatbots to serve their customers.
These bots can work all day and night, answering questions and helping people place orders. In the creative world, people are using AI to help make music, artwork, and even writing. And as AI becomes more powerful, experts are discussing how to use it in a responsible and fair way.
This includes making sure AI does not harm people or create unfair advantages. These are just a few highlights from the fast-moving world of AI and technology. Many of these developments will affect how we live and work here in Zimbabwe. In this column, I will continue to share updates in simple language and focus on what matters most for businesses, workers, and families in our part of the world.
- Bangure is a filmmaker with a media degree and substantial experience in media production and management. He previously served as the chairperson of the National Employment Council for the Printing, Packaging, and Newspaper Industry. A dedicated enthusiast and scholar of artificial intelligence. Bangure combines his creative and technical skills to delve into innovative advancements. — [email protected].
