PLEASE warn all your valued customersÂ about how TelOne charges. The charge is 21c per unit,Â a unitÂ is charged for the firstÂ three minutesÂ and thereafter a unit for every 30 seconds.Â
ThusÂ the minimum charge is 21c and after three minutesÂ the charge is two units a minuteÂ â€”ie 42c per minute.Â A four-minute call costs 63c, five minutes is US$1,05, and so on.
This now makes sense as to why the phone bills are so very high, especially for those using TelOne for Internet access.Â In the Zimbabwe Independentâ€™s businessdigest (June 5-11)Â TelOneâ€™s acting public relations executive, Collin Welbesi, was quoted as saying thatÂ they charge 7c per minute.Â It was also reported that â€œthe average local usage per month at a household level is 200 units which translates into 600 minutesâ€ (TEN hours!).Â This is obviously a distortion of the true position and typifies the half-truths we have become so used to accepting from the previous regime.Â
Â TelOne customers should be
warned not to useÂ their services for Internet, email or business. One Internet usage (or phone call) of 30 minutes costs US$11,55 or almost half what Econet is charging for one monthâ€™s 24-hour Internet service.Â Â TelOneâ€™s â€œrentalâ€ for handsetsÂ I have to supply is US$25 or again what Econet charges per month for their 24-hour Internet service.Â This is all totally outrageous.
Econet charges 25c per minute (depending on the system) so a 10-minute call costs around US$2,50 â€” keep your calls short and sweet!