THE past year has seen a lot of policy reforms which have had adverse effects on institutions and individuals as their spending power has been cut. Banks have been on the centre of it all, forced to levy low charges for transactions and low interest rates, while trying to preserve the value of their assets as inflation continues to hit hard. Amid the economic crisis, ZB Holdings Limited posted an impressive set of results for full-year 2018. Business reporter Melody Chikono (MC) spoke to ZB chief executive Ron Mutandagayi (RM) to understand how the bank has fared. Below are excerpts of the interview.
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