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Old Mutual opens one-stop shop

OLD MUTUAL Zimbabwe on Wednesday commissioned a one-stop financial services shop which will see the 168-year old integrated financial services group offering a number of its services under one roof.

Hazel Ndebele

The services cover savings, investment, banking, insurance and property which will be offered by the group’s various units such as RM Insurance.

Dubbed the Green Zone, the one-stop shop will have associate company Cabs Building society offering its services instore as well as providing ATMs outside the building.

The branch offers a combined destination for all clients in the Old Mutual Group and a robust platform for transacting under one roof.

CEO Jonas Mushosho explained that consultants in the Green Zone shop would be available to give product information and advice on: Investments and savings, financial planning and savings as well as, retirement planning, risk cover and funeral cover. They would also receive and verify or validate transaction instructions for redemptions and switches.

At the official opening, Mushosho said the Harare CBD branch, located at the intersection of Jason Moyo Avenue and Sam Nujoma Street in the capital, was a demonstration of Old Mutual’s commitment towards the customer and the economy at large.

“As the country’s largest integrated financial services group, we are proud to pioneer a concept that is bound to woo the market and consolidate Old Mutual’s position as the undisputed market leader,” Mushosho said.

The move was a shift from the time when one had to visit different business centres for his/her financial services.

“Each of our client services consultants is well acquainted with the entire range of products on offer, we have put together a team that will raise the bar in client relationship management which has undergone intensive training in product knowledge, grooming and etiquette among other areas,” he said.

Mushosho also said the group would roll out similar branches in other cities to consolidate its position as a market leader. Analysts say bringing financial products closer to the ordinary man on the street was one way of enabling economic empowerment.

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