TelOne abusing its monopoly

AFTER reading Alan McCormick’s letter about TelOne’s charges “TelOne charges outrageous” (Zimbabwe Independent, June 19), I checked my telephone account for April, and confirmed that one unit did indeed cost 21 cents.


Since this is indivisible, the claim by TelOne that local calls cost seven cents a minute is, as McCormick claimed, a distortion of the truth. Any fraction of that first three minutes would likewise cost 21 cents. Unlike the water and electricity bills where you can go out and read your meter to check on the charges, one cannot read TelOne’s meters.

Not only that but one cannot even obtain a detailed account which would allow them to see where and when the calls were made. This is a clear abuse of monopoly and it’s time it was ended!
 
Richard McGown,
Harare.