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Honest medical aid society members deserve better

MEDICAL aid societies, like insurance companies in Zimbabwe, are their own worst enemies. Most of them are run by people who lack vision and foresight.

a, Arial, Helvetica, sans-serif”>Since independence, when the majority of Zimbabweans came aboard, medical aid societies moved from one crisis to the next. We all know the story of the Public Service Medical Aid Society. It was under the illusion that if it changed its name to “Premier”, its inefficiency would merely fade away.

Medical aid societies fail to teach their new members the concept of a medical aid society or the merits of being on such a scheme. The contributing member was under the impression that he/she was entitled to using this contribution which was to be matched with another 200% from his/her employer.

Fears abound that if members failed to visit their doctors on a regular basis their contributions would be used to buy luxury vehicles for those entitled to them.

At 50, I hardly visit my general practitioner – thanks be to God. But what thanks do I get from my two medical aid societies? Nothing except a slap in the face and poor, rude and arrogant service from both management and staff.

From Cimas, every conceivable medical provider wants hard cash upfront. Is that feasible, if I may ask? Where in Heaven’s name do I get a cool quarter of a million dollars for my spectacles?

As for my so-called Premier Services Medical Aid Society, the guy in charge is more interested in buying a polyclinic and a rundown dentistry instead of looking at the disgraceful benefits and the despicable turnaround after submitting one’s claim form. It can take anything from six months to a year. This guy hasn’t heard of Zimbabwe’s hyperinflation.

I propose a solution to all Zimbabwe’s medical aid societies. Why not give us, those who don’t abuse the facility, something back, say 50% of our total contributions if we don’t visit any provider within a calendar year?

I guarantee you, you will be pleasantly surprised by the dramatic drop in the number of those who abuse that facility.

Go on Cuthbert Dube, give it a go. After all, what have you got to lose?

Leslie Vollenhoven,


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