I AM writing to draw your attention to the way Zimra is conducting itself in as far as the adminstration of VAT is concerned.
Whilst Zimra is quick to levy both p
enalties and interest on late payments, I am concerned that a claim in respect of VAT due to the organisation that I represent which was submitted on February 29 remains unpaid by the date of this letter.
To add insult to injury, we have paid on time amounts due at the end of March and April but are denied the right of set-off.
On inquiry with the relevant offices we were advised that the refund system is not yet in place.
A comment from the relevant authority would be appreciated.