Barclays Bank Zimbabwe recently launched state-of- the- art, automated teller machines (ATMs) that provide customers with enhanced security and a pleasant transactional experience.
The new Barclays ATMs are a part of a replacement programme that should be completed by the end of the year.
Barclays ATMs are equipped with key- pad covers that prevent other members of the public from seeing customer transactions.
Heightened security features include security surveillance equipment and screens that blur content when viewed from a distance or from an angle, coupled with an SMS offering that confirms transactions in real-time.
So far, 45 ATMs have been deployed across 70% of the Barclays network in Harare, Masvingo, Chiredzi, Beitbridge, Chinhoyi, Mutare, Kwekwe, Bulawayo and Victoria Falls.
Launching the ATMs, Barclays Zimbabwe managing director, George Guvamatanga said: “Our investment in ATMs is a critical part of our commitment to improve customer experience. It is important for us to ensure that each transactional channel makes their lives much easier,” Barclays MD Guvamatanga said.
The bank would soon launch its own mobile banking product, “Hello Money.”
“We want our customers to do more of the things that they enjoy, so we make it a priority to create products that allow them to do so. ‘Hello Money’ does exactly that,” Guvamatanga said.
“Hello Money”, set to launch in April, allows customers to do their banking anytime, anywhere from any smart phone. The facility offers options to transfer funds to a Barclays account or to an account at any other banking institution; top up airtime; and obtain mini statements and balances.